Privacy Policy

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Privacy Policy

ISAO Corporation (hereafter referred to as “the Company”), based on the recognition of the network solutions business, application services business, mobile service planning and operations, based on the fact that runs a network game management business, etc., is one of the most important issues on the management and on the business, to the appropriate management and thorough protection of information, we will implement the following initiatives.

  1. Establishment of personal information protection management system
    • the Company, JIS Q 15001: compliant personal information protection management system in 2006 to establish a (policy for the protection of personal information, system, planning, implementation, management system, including the identification and review of the operation), to carry out this, to maintain, we will continue to improve.
  2. Use and provision of personal information
    • the Company, as well as establish a management organization for the protection of personal information that takes into account the contents of the business and scale, the acquisition of personal information, to comply with the prescribed rules and regulations in your use and provide, without out-of-target use, we will take adequate measures in order to implement the appropriate handling.
  3. Compliance with laws and regulations
    • the Company will comply with the guidelines and other norms of laws and regulations regarding the handling of personal information, the country set. In addition, the Company’s personal information protection management system, adapt to the laws and regulations and other norms.
  4. Safety management measures
    • the Company, take necessary and appropriate measures for the safety management of personal information, disclosure of personal information, and the prevention and correction of loss or damage.
  5. Responding to complaints and consultation
    • the Company, with respect to complaints and consultation of personal information, and appropriate and timely response, and strive to achieve a resolution of the problem.

that’s all

About the handling of your personal information held by the Company

  1. Name or the name of the entity handling personal information
    • ISAO Corporation
  2. Personal information protection administrator
    • Personal information supervising officer Masahiro Harasaki (Contact: similar to the following “Personal Information Consultation Service”)
  3. Types of personal information and purpose of use
    • a. Personal information and the purpose of use we get in writing directly from the person in question, are as follows.
    • [1] Personal information regarding our customers
      • (1) Fulfillment of products and services we deal with
      • (2) Contact on the business related to products and services that we handle
      • (3) Customer identification, billing charges, etc., credit management, etc.
      • (4) Guidance on seminars and exhibitions, such as the Company to be held (organized, co-sponsored)
      • (5) Providing information and advertising material products and services we deal with
      • (6) Request of the questionnaire of satisfaction surveys, etc. about the products and services we deal with
      • (7) Corresponding to inquiries or requests from the customer
      • (8) Other, purpose had you agree to announce in advance to the person in question
    • [2] Personal information about our business partners
      • (1) Performance of the contract and the performance claims with our business partners, negotiation, communication, cooperation, etc.
    • [3] Personal information about everyone that we have been participating in the held (organized, co-sponsored) to seminars and exhibitions, etc.
      • (1) Inquiries about the seminars and exhibitions, etc.
      • (2) Providing the relevant information, such as other seminars and exhibitions
      • (3) Providing information and advertising material products and services that we deal with
      • (4) Survey commissioned from our suppliers, analysis , publicity, advertising business conduct, etc.
    • [4] In addition to the above [1]-[3], personal information about everyone that has been contacting us
      • (1) About your inquiry, sending related documents, correspondence management, etc.
    • b. The Company is acquired by a method other than the above-mentioned a personal information and the purpose of use are as follows.
    • [1] Personal information that is included in the article we have interviewed, and an image (whether another video and still images)
      • (1) Published in the site operated by the Company
    • [2] Personal information that is included in the inquiry and the corresponding recording its about products and services that we handle
      • (1) Re-confirmation of the inquiry
    • c. Use of personal information that we have received the consignment from our suppliers are as follows.
    • (1) Our authentication and billing services
    • (2) Our games master service
    • (3) Our network provides services
    • (4) The Company of network construction contract services
    •  
    • It should be noted, it will be available only for the contract fulfillment with our business partners.
    • In addition, the Company, in order to smoothly carry out the work, commissioned the part of the business to contractors, but you might want to entrust the personal information in the required range for the contractors, in this case, determined by the Company with selecting the persons who meet the criteria as contractors were, make the conclusion and appropriate supervision of the contract related to the handling of personal information.
  4. For use other than the above-mentioned purpose
    • In case you ever need to use personal information for any purpose other than the above three has occurred, except as permitted by law, for their use, and shall receive the consent of the person in question.
  5. For disclose or provide to a third party
    • The Company, except for the case to fall under any of the cases and the following be entrusted to contractors described in the above 3, we do not disclose or provide personal information to a third party .
    • ・If you have received the consent of the person in question
    • ・Statistical data such as when disclose or provide a state that can not be identified person himself
    • ・If you are asked to disclose or provide on the basis of the laws and regulations
    • ・Human life, even if necessary to protect the body or property, if is possible to get the consent of the person in question is difficult
    • ・National or local governments or like in a case where there is a need to cooperate in the practice of the Secretary to the provisions of the laws and regulations, if by that get the consent of the person in question is likely to hinder the performance of the office
  6. Joint use of personal information of the personal information
  7. About disclosure, correction, discontinuance of use or deletion of registration details
    • With regard to your claim such as disclosure, correction , discontinuance of use or deletion from the direction of the person in question or agent about the personal information held by the Company, please contact the contact information below. After confirming that it is the person himself or agent, a reasonable period of time, we will respond within the range. (It should be noted that, for the offer, such as a suspension of use or deletion of personal information that is held on the basis of the relevant laws and regulations , you may not respond, please understand it.)
    • 1. Personal information about our customers
      • Please refer to the page of each service. If your offer destination is unknown, please contact us from the following.
      • Ltd. ISAO personal information consultation
      • E-mail:privacy@isao.co.jp
    • 2. Personal information about our business partners
      • TEL:03-5825-5701
    • 3. Personal information about everyone that we have been participating in the held (organized, co-sponsored) to seminars and exhibitions, etc.
      • TEL:03-5825-5701
  8. Inquiries about other personal information or complaints
    • CS Tower 7th Floor, 5-20-8 Asakusabashi, Taito-ku, Tokyo 111-0053, Japan
    • Ltd. ISAO personal information consultation
    • E-mail:privacy@isao.co.jp
  9. The offer destination, such as a name and complaints of our affiliation to “authorized personal information protection organization”
    • Our company, has become a target entities of the following authorized personal information protection organization.
    • For complaints about the handling of our personal information, it can also be an offer of a resolution to the association.
    • Name of authorized personal information protection organization and, offer destination of complaint resolution is as follows.
    • Certify the name of the personal information protection organization
      • JIPDEC
    • ・Offer destination of complaints resolved
      • Consumer consultation
    • ・Street address
      • Roppongi First Building, 9-9 Roppongi 1-chome, Minato-ku Tokyo, 106-0032 Japan
    • ・Phone number
      • 0120-116-213
      • 0120-700-779
      • * It is not contact form about our products and services.